Philippines Site Leader: Tech & Operations Excellence

Neksjob Philippines; Laguna; On-site; PHP 2,400,000 - 4,200,000; Full time

Benefits offered by this job

Competitive salary and benefits

High-impact leadership opportunity

Collaborative and inclusive work environment

Job summary

A leading operations firm in the Philippines is seeking a dynamic and experienced Site Leader to oversee its operations for a key client. This role requires deep expertise in Technical Support and Operations, with responsibilities including leading large teams, ensuring operational excellence, and fostering a performance-driven culture. The ideal candidate will have over 20 years of experience in Technology or Delivery Management, including 5 years in a senior leadership role. Competitive salary and benefits are offered.

Qualifications

• 20+ years of experience in Technology, Operations, or Delivery Management.
• Minimum 5 years in a senior leadership or site head role.
• Proven experience handling US-based clients and GCC models.
• Experience managing teams of 300+ FTEs.

Responsibilities

• Lead large-scale teams and drive strategic execution.
• Oversee daily site operations to ensure service quality.
• Attract and develop high-performing talent.

Skills

Leadership

Operational metrics

Client management

Cross-cultural management

Innovation

Job description

A leading operations firm in the Philippines is seeking a dynamic and experienced Site Leader to oversee its operations for a key client. This role requires deep expertise in Technical Support and Operations, with responsibilities including leading large teams, ensuring operational excellence, and fostering a performance-driven culture. The ideal candidate will have over 20 years of experience in Technology or Delivery Management, including 5 years in a senior leadership role. Competitive salary and benefits are offered.