Global IT Service Operations & MECM/Intune Specialist

American President Lines; Manila; On-site; PHP 400,000 - 700,000; Full time

Job summary

CEVA Logistics is seeking a Global IT Service Operations and Support Specialist in Manila to manage MECM/Intune environments, deploy Windows OS updates, and optimize Autopilot workflows. You will coordinate patch strategies, packaging, scripting, and device enrollment, ensuring security and compliance across a global fleet of endpoints.

The role requires strong collaboration with IT teams and end users, delivering reliable support, change control, and proactive improvements in a dynamic

Qualifications

• Experience administering MECM/Intune environments.
• Strong Windows OS administration and patching.
• Experience with Autopilot deployment.
• Scripting and automation skills.
• Effective communication with diverse user base.

Responsibilities

• Administer MECM and Intune infrastructure and maintain operational conditions.
• Provide app/Windows OS installation, upgrade, configuration, and patch reporting.
• Assist with monthly Windows security and patch deployment for workstations.
• Develop and support Microsoft Autopilot environment including device enrollment and compliance.
• Build and test software packages and updates for distribution.
• Manage Windows client image, packaging, scripting, and related projects.
• Monthly deployment of patches to servers and workstations.
• Roll out patches and software updates timely.
• Keep deployed software and systems current and secure.
• Maintain MECM environment health across clients and servers.
• Provide troubleshooting for MECM/Intune infrastructure issues.
• Day-to-day MECM/MEM administration and engineering new solutions.
• Communicate with executives and end users effectively.
• Follow change, incident, request, and problem management guidelines.
• Provide monthly patching activity reports.
• Ensure compliance with SLAs.

Skills

MECM / Configuration Manager

Intune administration

Windows OS deployment

Autopilot deployment

Scripting (PowerShell)

Patch management

Software packaging

Change management

Communication across users

Tools

PowerShell

Microsoft Endpoint Configuration Manager (MECM)

Microsoft Intune

Microsoft Autopilot

Job description

CEVA Logistics is seeking a Global IT Service Operations and Support Specialist in Manila to manage MECM/Intune environments, deploy Windows OS updates, and optimize Autopilot workflows. You will coordinate patch strategies, packaging, scripting, and device enrollment, ensuring security and compliance across a global fleet of endpoints.

The role requires strong collaboration with IT teams and end users, delivering reliable support, change control, and proactive improvements in a dynamic