Global I2C Senior Analyst: Billing & Collections

Equinix; Eastern Manila District; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Equinix is seeking a Global Billing and Credit Collection Senior Analyst (Invoice-to-Cash) to manage day‑to‑day activities for a portfolio of global customers. You will collaborate with Sales, Customer Success, Revenue, Finance, and Operations to ensure billing accuracy, and timely collections while leveraging AI tools and Power BI for insights and efficiency.

The role requires strong analytical skills, stakeholder management across regions, and a proactive approach to process improvement in a

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Data Analytics, or equivalent.
• Typically 4–6 years of experience in Billing, AR, Credit and Collections, Finance Ops, or Invoice-to-Cash functions.
• Experience coordinating day-to-day work, monitoring service levels, and escalating risks.
• Strong working proficiency in Excel and reporting tools; experience with Power BI.
• Experience using Copilot or AI tools to support analysis and decision-making.
• Experience contributing to process improvement, automation, or AI initiatives.
• Knowledge of collections, cash forecasting, disputes, and account reconciliation.
• Excellent written and verbal communication across stakeholders.

Responsibilities

• Serve as primary point of contact for global accounts and coordinate inquiries across teams.
• Manage end-to-end Invoice-to-Cash activities for complex portfolios.
• Monitor receivables, identify risks, and suggest actions to improve cash flow.
• Resolve billing disputes and escalations with structured problem solving.
• Support account reviews, cash forecasts, and risk assessments with clear actions.

Skills

Communication

Analytical thinking

Prioritization

Cross-functional collaboration

Education

Bachelor's degree in Finance, Accounting, Business Administration, Data Analytics, or equivalent

Tools

Microsoft Excel

Power BI

Microsoft Copilot

ERP systems

Job description

Equinix is seeking a Global Billing and Credit Collection Senior Analyst (Invoice-to-Cash) to manage day‑to‑day activities for a portfolio of global customers. You will collaborate with Sales, Customer Success, Revenue, Finance, and Operations to ensure billing accuracy, and timely collections while leveraging AI tools and Power BI for insights and efficiency.

The role requires strong analytical skills, stakeholder management across regions, and a proactive approach to process improvement in a