Global Financial Account CSR — Night Shift & Growth

Nezda Technologies, Inc.; Taguig; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Competitive basic salary

HMO Day 1 + 3 dependents

Night Shift

Job summary

Nezda Technologies, Inc. is seeking a Customer Service Representative to support an international financial account. You will handle inquiries, provide account and service assistance, and ensure high-quality customer service while working on-site during night shifts.

The role requires 2nd Year College completion with no back subjects, international voice BPO experience, and excellent English communication. Night shift and on-site work are required.

Qualifications

• Must have completed 2nd Year College with no back subjects.
• International voice BPO experience required.
• CSR/BPO experience from any international voice account is accepted.
• Good English communication skills.
• Willing to work onsite and on a night shift.

Responsibilities

• Handle customer inquiries and concerns
• Provide account and service assistance
• Deliver excellent customer service
• Resolve concerns professionally and efficiently

Skills

English communication

International voice BPO

CSR/BPO experience

Education

2nd Year College (no back subjects)

Job description

Nezda Technologies, Inc. is seeking a Customer Service Representative to support an international financial account. You will handle inquiries, provide account and service assistance, and ensure high-quality customer service while working on-site during night shifts.

The role requires 2nd Year College completion with no back subjects, international voice BPO experience, and excellent English communication. Night shift and on-site work are required.