Global EWO Ops Coordinator | SAP Fieldglass

EY; Philippines; On-site; PHP 720,000 - 960,000; Full time

Job summary

EY’s External Workforce Office (EWO) Operations Coordinator role is a Senior Associate position focused on administrating EY’s global contingent workforce program, powered by SAP Fieldglass. The coordinator supports onboarding, data updates, and case handling for internal managers, employees, contractors, and suppliers.

Key duties include processing onboarding requests, updating records, generating standard Fieldglass reports, and maintaining process documentation.

Qualifications

• Degree or commensurate experience.
• Experience with vendor management systems (VMS) and SAP Fieldglass preferred.
• Experience supporting transactional tasks and help desk queries using case management tools such as Service Now.

Responsibilities

• Execute onboarding requests and data updates in SAP Fieldglass.
• Respond to internal stakeholders and manage inquiries via Service Now.
• Generate global Fieldglass reports and maintain documentation of processes.
• Provide Tier 1 helpdesk support and escalate issues as needed.
• Monitor Fieldglass dashboards for approvals, postings, and offboarding activities.

Skills

Vendor Management Systems

SAP Fieldglass

Service Now

MS Office

Education

Bachelor's degree or equivalent experience

Tools

SAP Fieldglass

Job description

EY’s External Workforce Office (EWO) Operations Coordinator role is a Senior Associate position focused on administrating EY’s global contingent workforce program, powered by SAP Fieldglass. The coordinator supports onboarding, data updates, and case handling for internal managers, employees, contractors, and suppliers.

Key duties include processing onboarding requests, updating records, generating standard Fieldglass reports, and maintaining process documentation.