Global Events & Issues Risk Coordinator

ING Hubs Philippines; Metro Manila; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

ING Hubs Philippines in Manila is seeking an Events & Issues Management Officer to join the Control Hub Manila team. You will administer the end-to-end lifecycle of issues and events, from assessment and registration through monitoring and closure, collaborating with issue owners, event owners, and monitoring entities across ING's global network.

The role focuses on data quality, timely remediation, governance, and regulatory compliance, supporting risk management and continuous improvements in

Qualifications

• Experience performing issue or event management registration, monitoring, and closure.
• Strong understanding of risk and control concepts.
• Excellent written and verbal communication skills.
• Ability to navigate ambiguity and work effectively in a dynamic environment.

Responsibilities

• Administer the end-to-end lifecycle of issues and events from assessment to closure.
• Coordinate with issue owners, event owners, monitoring entities and SMEs.
• Ensure data quality, timely remediation, and compliant governance.
• Maintain accurate issue/event records and prepare closure documentation.

Skills

Issue management

Event management

Risk concepts

Communication

Organization

Prioritization

MS Office

Tools

Power BI

Power Automate

Job description

ING Hubs Philippines in Manila is seeking an Events & Issues Management Officer to join the Control Hub Manila team. You will administer the end-to-end lifecycle of issues and events, from assessment and registration through monitoring and closure, collaborating with issue owners, event owners, and monitoring entities across ING's global network.

The role focuses on data quality, timely remediation, governance, and regulatory compliance, supporting risk management and continuous improvements in