Global Customs Specialist

DHL Express; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

DHL Express in the Philippines is seeking a Customs Compliance Clerk to join our international logistics team. You will ensure timely preparation, validation, and submission of import, export, and transshipment declarations while upholding regulatory standards.

The role emphasizes collaboration with customs authorities, customers, and internal departments to meet deadlines, control risks, and maintain accurate records across shipments and tariffs.

Qualifications

• Bachelor's degree in a related field such as Customs Administration, Logistics, or Business Administration.
• Licensed Customs Broker where required by country regulations.
• Experience in customs clearance, freight forwarding, logistics, or international trade operations.
• 2–3 years in customs clearance and international freight/logistics environments.

Responsibilities

• Prepare, validate, and submit import, export, and transshipment customs declarations.
• Ensure compliance with customs regulations, tax laws, and DHL standards.
• Review shipment documentation for accuracy and regulatory compliance.
• Obtain necessary duty and tax approvals before submission.
• Liaise with customs authorities to resolve clearance issues.
• Prioritize clearance activities to meet service targets and minimize delays.
• Provide customs-related advice to customers and internal stakeholders.
• Maintain records for customers, shipments, tariffs, and classifications.
• Support audits, compliance programs, and Trade Security Program requirements.
• Monitor KPIs such as COA, BOS, and shipments pending 72 hours.

Skills

Customs clearance

Freight forwarding

Logistics operations

Regulatory compliance

Stakeholder communication

Documentation review

Deadline management

Education

Bachelor's Degree in Customs Administration

Licensed Customs Broker

Job description

DHL Express in the Philippines is seeking a Customs Compliance Clerk to join our international logistics team. You will ensure timely preparation, validation, and submission of import, export, and transshipment declarations while upholding regulatory standards.

The role emphasizes collaboration with customs authorities, customers, and internal departments to meet deadlines, control risks, and maintain accurate records across shipments and tariffs.