Global Customer Service Associate (English)

NeksJob Philippines; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

On-site role

Comprehensive training and support

Job summary

NeksJob Philippines in Quezon City is hiring for an on-site Customer Service Associate to support an international account. No prior experience required; training is provided, and English communication is essential.

You will handle calls, chats, and emails, provide product information, resolve issues, and document interactions in the system. A positive attitude and basic computer skills will help you succeed in a fast-paced, supportive environment.

Qualifications

• High school graduate or above with a customer-focused mindset.
• Strong English communication and problem-solving abilities.
• Willingness to learn new systems and processes.
• Responsive, professional, and capable of handling inquiries.

Responsibilities

• Handle inbound and outbound calls for international clients.
• Provide accurate product/service information to customers.
• Resolve concerns efficiently and professionally.
• Document interactions accurately in the system.
• Participate in comprehensive training and onboarding.

Skills

Customer service

English language

Problem solving

Communication skills

Basic computer skills

Education

High school graduate

Tools

CRM software

Job description

NeksJob Philippines in Quezon City is hiring for an on-site Customer Service Associate to support an international account. No prior experience required; training is provided, and English communication is essential.

You will handle calls, chats, and emails, provide product information, resolve issues, and document interactions in the system. A positive attitude and basic computer skills will help you succeed in a fast-paced, supportive environment.