Global Contracts Specialist - Drive Sales Success

Iron Mountain; Carmona; On-site; PHP 420,000 - 640,000; Full time

Job summary

Iron Mountain is seeking a Contracts Specialist to provide end-to-end contractual and operational support to the Sales team. You will manage the full lifecycle of contracts from initiation to finalization, drafting and reviewing complex documents such as Master Services Agreements and SOWs, and ensuring compliance with company policies.

Reporting to the GCCS Manager, you will collaborate with Product Management, Finance, Sales, and Legal to resolve issues, edit non-standard language, and

Qualifications

• Language Proficiency: Mandatory fluency in English; preferred fluency in other international languages.
• Education/Experience: 3-year college degree with experience of progressive contracts administration experience, demonstrating increasing responsibility and complexity.
• Contractual Acumen & Training: Possess a deep and practical understanding of standard contract provisions (e.g., liability, confidentiality, indemnity, etc.), with the proven ability to effectively educate and guide Sales teams on such matters.
• Drafting & Attention to Detail: Exceptional writing, editing, and proofing skills vital for drafting and modifying complex contractual documents, coupled with meticulous attention to detail, especially regarding grammar and formatting.
• Customer Service & Organization: Strong customer service orientation, administrative, and organizational skills and experience.
• Business Acumen & Translation: Demonstrated ability to gain a comprehensive understanding of projects through communications with Sales or by analyzing contractual documents, including Statements of Work. Possess strong business acumen to accurately interpret business specifications and operational requirements and translate them into clearly written, legally sound contractual documents.
• Project Management & Influence: Strong project management skills with a proven ability to influence and achieve results through collaboration with others.
• Adaptability & Efficiency: Ability to adapt quickly and effectively to changing workloads and business pressures.
• Technical Understanding: General understanding of Software as a Service (SaaS) and licensed software technologies.
• Partnership Support: Familiarity with providing contractual support for Reseller and Channel partnerships.
• Work Ethic: Strong work ethic with a proactive attitude to accomplish assigned tasks within defined timelines.
• Communication & Collaboration: Solid and professional communication skills; interpersonal skills are a key component of the role; must be able to build rapport and work collaboratively with internal and external business partners (e.g., Legal, Product Management, Sales, etc.).
• Technical Tools: Ability to quickly learn new systems and software as needed. Familiarity with Google Suite, Microsoft Word skills, and a general understanding of Microsoft Excel and PowerPoint. Preferred experience in Salesforce.com.
• Stakeholder Interaction: Comfortable and effective in interacting with all areas of the organization, including senior management.
• Industry Experience: Prior experience directly supporting a commercial Sales team in a contractual capacity, preferably in a services or high‑tech based industry; needs to be able to understand sales processes and adhere to internal procedures.

Responsibilities

• Provide end-to-end contract support to the Sales team; manage lifecycle from initiation to finalization.
• Draft and review Master Services Agreements, Amendments, and pricing schedules.
• Prepare and review Statements of Work (SOWs) ensuring alignment with business practices.
• Identify and resolve disparities in contract specifications and requests.
• Edit documents and implement non-standard language with approvals.
• Ensure all contractual issues are reviewed by SMEs and Legal before finalization.
• Oversee timely processing of contracts to meet SLAs.
• Contribute to departmental projects and initiatives as needed.

Skills

English fluency

Education

3-year college degree

Tools

Google Suite

Microsoft Word

Excel

PowerPoint

Salesforce.com

Job description

Iron Mountain is seeking a Contracts Specialist to provide end-to-end contractual and operational support to the Sales team. You will manage the full lifecycle of contracts from initiation to finalization, drafting and reviewing complex documents such as Master Services Agreements and SOWs, and ensuring compliance with company policies.

Reporting to the GCCS Manager, you will collaborate with Product Management, Finance, Sales, and Legal to resolve issues, edit non-standard language, and