Global Contracting Ops Leader – Strategy & Transformation

WebBeds; Manila; On-site; PHP 3,000,000 - 5,400,000; Full time

Job summary

WebBeds is seeking a Vice President, Global Head of Contracting Operations to lead supplier content, mapping, contract loading, renewals and ongoing maintenance across the lifecycle. You will partner with the COO to shape a global-local operating model and drive scalable, data-driven improvements using AI and automation.

You will build high-performing teams, define KPIs, and ensure alignment of strategy with budgets, governance, and technology to deliver stakeholder value worldwide.

Qualifications

• Senior leadership experience in large-scale operations or back-office processing.
• Track record leading transformation and change in a complex, global org.
• Strong understanding of business processes and data-driven decision making.
• Ability to align resources (people, tech, budget) to strategic goals.
• Excellent cross-cultural communication and stakeholder skills.

Responsibilities

• Lead global Contracting Operations including content, mapping, loading, renewals, and ongoing support.
• Deliver operational excellence, KPIs, SLAs, and manage escalation of complex issues.
• Shape operating model, location strategy, governance, and data capabilities for WebBeds.
• Set benchmarks, monitor performance, and drive improvements with accountability.
• Use data analytics to identify root causes, trends, and targeted improvements.
• Drive automation and AI-enabled workflows balancing service quality and cost.
• Translate strategy into actionable roadmaps and cross-functional plans.
• Build partnerships across Global Operations, regions, contracts, and partners.

Skills

Senior leadership

Operations management

Global strategy

Transformation & change

Stakeholder management

Data & analytics

Governance

Job description

WebBeds is seeking a Vice President, Global Head of Contracting Operations to lead supplier content, mapping, contract loading, renewals and ongoing maintenance across the lifecycle. You will partner with the COO to shape a global-local operating model and drive scalable, data-driven improvements using AI and automation.

You will build high-performing teams, define KPIs, and ensure alignment of strategy with budgets, governance, and technology to deliver stakeholder value worldwide.