Global Change & Transformation Lead

Fresenius Medical Care; Taguig; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Job summary

Fresenius Medical Care seeks an experienced Change & Program Manager to lead organizational change across global transformation and transition initiatives within the Global Business Services function. You will drive adoption, stakeholder alignment, leadership engagement, and people readiness in a highly matrixed environment.

You will partner with business leaders, HR, Communications, and project teams to ensure change is delivered and adopted, while supporting governance, planning, and

Qualifications

• Academic degree or equivalent in Organizational Change Management, Business Administration, Human Resources, Psychology, Communications, or related field.
• Minimum of 8 years of experience in Change Management, transformation programs, organizational development, communications or related strategic transformation environments.
• Strong experience leading Change Management and communication activities within complex global and matrix organizations.
• Change Management certification preferred; PROSCI certification is considered a strong plus.
• Experience working in Shared Services, BPO, or multinational corporate environments is a plus.

Responsibilities

• Lead Change Management activities across strategic transformation and transition initiatives within Global Business Services.
• Develop and execute comprehensive Change Management strategies and plans to support organizational readiness and sustainable adoption.
• Develop communication approaches and key messaging tailored to different stakeholder groups and organizational levels.
• Coordinate communication activities across transformation initiatives in partnership with business leaders, HR, Communications, and project teams.
• Support leadership teams with communication materials, talking points, presentations, FAQs, and employee engagement content.
• Conduct stakeholder assessments, change impact analyses, and organizational readiness evaluations.
• Drive stakeholder engagement and alignment across global, regional, and local business teams.
• Partner with senior leaders to support sponsorship alignment, leadership engagement, and consistent change narratives.
• Develop and coordinate communication strategies, engagement activities, and leadership messaging in partnership with Communications and HR teams.
• Support the design and coordination of training, knowledge transfer, and capability-building activities.
• Identify organizational adoption risks and resistance areas while proactively developing mitigation and reinforcement plans.
• Monitor change adoption, engagement, communication effectiveness, and readiness indicators and recommend corrective actions where necessary.
• Facilitate workshops, leadership discussions, stakeholder alignment sessions, and change interventions across transformation programs.
• Promote and apply structured Change Management methodologies, tools, communication frameworks, and best practices across initiatives.
• Contribute to the continuous improvement and maturity of Change Management and communication capabilities within the organization.
• Support organizational stabilization efforts following transitions and transformation deployments.

Skills

Change Mgmt

Strategic Comm

Stakeholder Eng

Org Readiness

Facilitation

Program Coordination

Strategic Thinking

Planning & Priortization

Stakeholder Mgmt

Continuous Improvement

Education

Bachelor's degree in related field

Job description

Fresenius Medical Care seeks an experienced Change & Program Manager to lead organizational change across global transformation and transition initiatives within the Global Business Services function. You will drive adoption, stakeholder alignment, leadership engagement, and people readiness in a highly matrixed environment.

You will partner with business leaders, HR, Communications, and project teams to ensure change is delivered and adopted, while supporting governance, planning, and