Global Analytics Consultant — Data-Driven Insights Leader

Convergys; Quezon City; On-site; PHP 1,004,400 - 1,339,200; Full time

Job summary

Concentrix is seeking a Sr. Consultant, Global Analytic Insights in Quezon City. You will own analytic projects, transform raw data into insights from calls and logs, and drive improvements across call center metrics.

The role requires strategic thinking, cross-functional collaboration, and strong communication with executives. Qualifying candidates have a Bachelor’s degree and 2–4 years of related experience, with proficiency in descriptive statistics, predictive analytics, and AI-enabled

Qualifications

• Bachelor's degree in related field and 2–4 years of experience.
• Strong analytical skills and ability to translate data into insights.
• Ability to leverage AI tools to accelerate analytical work.
• Excellent communication and collaboration across teams.

Responsibilities

• Work in fast-paced environment to drive analytics and process improvements.
• Generate data-driven recommendations and measurable outcomes.
• Collaborate with internal and client units to understand business strategies.
• Present analysis and insights to stakeholders at all levels.

Skills

Analytical skills

Descriptive statistics

Predictive analytics

AI tools usage

Python

SQL

Databricks

Communication

Project implementation

Team collaboration

Education

Bachelor’s degree in related field

Tools

Python

SQL

Databricks

Job description

Concentrix is seeking a Sr. Consultant, Global Analytic Insights in Quezon City. You will own analytic projects, transform raw data into insights from calls and logs, and drive improvements across call center metrics.

The role requires strategic thinking, cross-functional collaboration, and strong communication with executives. Qualifying candidates have a Bachelor’s degree and 2–4 years of related experience, with proficiency in descriptive statistics, predictive analytics, and AI-enabled