Global Agency & Port Operations Manager

TORM; Philippines; On-site; PHP 1,400,000 - 2,000,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Flexible work hours

Learning and growth opportunities

Job summary

TORM in the Philippines is seeking an Agency Manager to lead our Husbandry Agency work, coordinating with vessels, internal stakeholders, and external agents to deliver timely, cost‑effective services across Mumbai, Houston, Manila and beyond.

You will oversee port calls, manage disbursement accounts, monitor agent performance, ensure regulatory compliance, and partner with Vessel Management, Marine HR, HSSE and Vetting to align service requirements.

Qualifications

• Minimum five years of agency experience in shipowners or ship management
• Strong stakeholder management and collaboration across functions
• Excellent English communication, written and spoken
• Proactive, detail‑oriented with an analytical approach
• Advanced Excel and IT systems proficiency

Responsibilities

• Identify, validate, and plan all vessel husbandry requirements.
• Act as the primary liaison between vessels, internal stakeholders, and external agents.
• Coordinate and supervise husbandry agents to ensure efficient and timely service delivery.
• Implement cost‑optimization through advanced planning and consolidation of services.
• Manage CTM arrangements, OPA nominations, and ensure port‑call coordination.
• Obtain, update, and audit Proforma, Final, and Supplemental Disbursement Accounts (DAs).
• Monitor agent performance and collect cross‑departmental feedback to improve service levels.
• Ensure compliance with international regulations and TORM’s Sanctions & Trading Restrictions Program.
• Collaborate with Vessel Management, Marine HR, HSSE, Vetting, and other internal stakeholders to align service requirements.

Skills

Agency experience

Excel

Stakeholder management

Communication

Project coordination

Tools

IT systems

Job description

TORM in the Philippines is seeking an Agency Manager to lead our Husbandry Agency work, coordinating with vessels, internal stakeholders, and external agents to deliver timely, cost‑effective services across Mumbai, Houston, Manila and beyond.

You will oversee port calls, manage disbursement accounts, monitor agent performance, ensure regulatory compliance, and partner with Vessel Management, Marine HR, HSSE and Vetting to align service requirements.