Global Administrative Analyst, PDS & Projects

JLL; Philippines; On-site; PHP 350,000 - 600,000; Full time

Job summary

JLL is seeking an offshore PDS Business Support administrator to provide comprehensive admin support to onshore UK & Ireland teams, coordinating travel, expenses, meetings and document preparation across multiple time zones.

You will work within the JLL Business Services framework, using Office 365, Salesforce and Certinia, embracing AI tools to boost productivity while maintaining QA standards and timely deliverables.

Qualifications

• Minimum 2–3 years of administrative support experience in a professional services environment.
• Advanced knowledge of SharePoint, Teams, Word, Excel, PowerPoint and Outlook.
• Excellent written and verbal English communication.
• Ability to work across multiple time zones with international teams.
• Attention to detail and accuracy in documentation and tasks.

Responsibilities

• Provide comprehensive administrative support to designated PDS teams in the UK & Ireland region.
• Coordinate travel bookings, expense processing, and meeting logistics across time zones.
• Prepare and format technical reports, proposals, and presentations using Microsoft Office 365.
• Maintain document version control and ensure compliance with PDS CloudFirst protocols.
• Support opportunity/project setup in Salesforce/Certinia and related admin tasks.
• Liaise with HR, IT, Finance and Operations teams to ensure smooth workflows.

Skills

Administrative experience

Communication

Time zone awareness

Attention to detail

Tools

SharePoint

Teams

Word

Excel

PowerPoint

Outlook

Salesforce

Certinia

Nitro/Adobe

Job description

JLL is seeking an offshore PDS Business Support administrator to provide comprehensive admin support to onshore UK & Ireland teams, coordinating travel, expenses, meetings and document preparation across multiple time zones.

You will work within the JLL Business Services framework, using Office 365, Salesforce and Certinia, embracing AI tools to boost productivity while maintaining QA standards and timely deliverables.