Geospatial Support Specialist — Email & Projects

Resolv Global; Pangasinan; On-site; PHP 245,520 - 279,000; Full time

Job summary

Resolv Global is seeking a Customer Support Specialist in Dagupan, Pangasinan. In this on-site role, you will manage customer orders for satellite imagery and geospatial data, assisting customers via email and ensuring project success.

This position requires excellent written English and strong organizational skills to respond effectively to customer requests. The job involves coordinating with teams and solving problems to enhance customer satisfaction.

Qualifications

• Experience in customer support, project coordination, or account management is advantageous.
• Ability to manage multiple tasks and priorities simultaneously.
• Comfortable working in a structured, process-driven environment.

Responsibilities

• Manage customer orders and project requests from submission through delivery.
• Provide timely updates on the status of customer requests.
• Coordinate with internal teams and external partners for project completion.
• Investigate issues and help identify solutions for customers.

Skills

Excellent written English communication skills

Strong logical thinking

Problem-solving abilities

Attention to detail

Organizational skills

Customer-focused mindset

Job description

Resolv Global is seeking a Customer Support Specialist in Dagupan, Pangasinan. In this on-site role, you will manage customer orders for satellite imagery and geospatial data, assisting customers via email and ensuring project success.

This position requires excellent written English and strong organizational skills to respond effectively to customer requests. The job involves coordinating with teams and solving problems to enhance customer satisfaction.