Email Support Specialist & Projects Coordinator

Resolv Global; San Carlos; On-site; PHP 245,520 - 279,000; Full time

Job summary

Resolv Global is seeking a detail-oriented Customer Support Specialist in Dagupan, Pangasinan. This on-site role involves managing customer orders for satellite imagery while ensuring excellent communication and project coordination.

The ideal candidate will possess strong problem-solving skills, a proactive mindset, and a customer-focused approach. Compensation ranges from Php 22,000 to Php 25,000 depending on experience. Join an international team supporting innovative technology solutions.

Qualifications

• Experience in customer support, project coordination, or similar roles is advantageous.
• Knowledge of satellite imagery, GIS, or related fields is a plus.

Responsibilities

• Manage customer orders and project requests from submission through delivery.
• Communicate with customers and provide updates on their requests.
• Coordinate with internal teams to ensure projects are completed successfully.

Skills

Excellent written English communication skills

Strong logical thinking

Problem-solving abilities

Strong organizational skills

Attention to detail

Customer-focused mindset

Job description

Resolv Global is seeking a detail-oriented Customer Support Specialist in Dagupan, Pangasinan. This on-site role involves managing customer orders for satellite imagery while ensuring excellent communication and project coordination.

The ideal candidate will possess strong problem-solving skills, a proactive mindset, and a customer-focused approach. Compensation ranges from Php 22,000 to Php 25,000 depending on experience. Join an international team supporting innovative technology solutions.