General Virtual Assistant – For Pooling

VirtuallyinCredible Careers Hub; Philippines; Remote; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Permanent Work-From-Home

Annual Performance Appraisals and Year

Year-End Bonus

Overtime Pay and Holiday Pay

Training Allowance

Free Noise-Cancelling Headset

Referral Bonuses

Supportive culture

Job summary

VirtuallyinCredible is seeking a competent General Virtual Assistant to support clients remotely. The role emphasizes strong client communication, thorough administrative tasks, and collaboration on marketing activities.

A disciplined, proactive approach in a remote setting is essential for success. Applicants should be comfortable with graveyard shifts, ensuring availability for global clients, and possess reliable home-office setup and internet connectivity.

Qualifications

• Clear and proactive communication with clients and team members.
• Efficient handling of administrative tasks and processes.
• Support marketing efforts, including social media or client campaigns.

Responsibilities

• Manage client calls, emails, and general communications as the primary contact.
• Handle core admin functions like A/R, A/P, work orders, lease renewals, and compliance docs.
• Assist with marketing efforts and social media management for clients.
• Follow client SOPs and report updates and data to leadership.
• Represent the company values in all professional interactions.

Skills

Communication

Administrative tasks

Marketing support

SOP Compliance

Job description

This is a remote position.

About VirtuallyinCredible

VirtuallyinCredible is a people-first success story, growing from a single Virtual Assistant to a powerhouse team of over a thousand home-based VAs. We are dedicated to providing excellent client service while fostering a supportive, growth-oriented, and rewarding environment for every team member.

We are looking for a highly capable and organized General Virtual Assistant to become a key player in our growing operations. If you thrive in a challenging yet supportive remote setting, we want to hear from you!

Your Day-to-Day Responsibilities

As a GVA, you will be essential in delivering outstanding support and maintaining seamless operations for our clients:

• Client Communication & Support: Manage calls, emails, and general communications, acting as the primary point of contact.
• Core Administrative Functions: Efficiently handle critical tasks such as A/R, A/P, work order processing, lease renewals, compliance documents, and detailed email management.
• Marketing Assistance: Contribute to client marketing efforts, including social media management.
• Adherence & Reporting: Diligently follow client-specific Standard Operating Procedures (SOPs), stay updated on company guidelines, and provide necessary data, updates, and reports to the leadership team.
• Ambassadorship: Represent VirtuallyinCredible’s core values in all professional interactions.

Requirements

Technical and Home Office Requirements

• Dedicated, Quiet Home Office (Conducive to professional calls).
• Work Shift: Must be willing to work the Graveyard Shift.
• Connectivity: Minimum 10 Mbps internet connection with a backup plan, plus reliable electricity with a power backup.
• Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
• Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor
• RAM: 8 GB to 16 GB or higher

Benefits

Perks and Benefits: Why You’ll Love Being a VA With Us

• Permanent Work-From-Home: Enjoy the ultimate work-life flexibility.
• Financial Growth: Competitive salary with Annual Performance Appraisals and a Year-End Bonus.
• Time & Compensation: Generous Holiday Pay and Overtime Pay.
• Support & Equipment: Training Allowance and a Free Noise-Cancelling Headset.
• Referral Program: Attractive Referral Bonuses for helping us grow our team.
• Positive Culture: A supportive, rewarding, and collaborative work environment.