General Virtual Assistant (For Pooling)

VirtuallyinCredible Careers Hub; Philippines; Remote; PHP 437.000 - 1.050.000; Vollzeit

Benefits dieser Stelle

Permanent work-from-home setup

Paid training

Free noise-cancelling headset

Referral bonuses

Year-end bonus

Supportive and rewarding work环境

Zusammenfassung

VirtuallyinCredible is a remote company seeking a General Virtual Assistant to support clients, maintain operations, and drive business success. You’ll be pro active, detail oriented, and eager to take on meaningful work, delivering professional client support and coordinated administrative tasks.

The role requires strong English communication, a neutral American accent, and the ability to work graveyard shifts for US-based clients. A quiet home office and reliable internet are essential.

Qualifikationen

• Strong English communication skills, written and spoken.
• Clear, neutral American accent.
• Willing to undergo background checks.
• Ability to work independently in a home office.
• Must be able to work graveyard shift for US-based clients.
• Reliable internet connection (min 10 Mbps) with backup.
• Stable electricity with power backup.

Aufgaben

• Deliver excellent client support across phone, email, and written communication.
• Manage client interactions professionally and efficiently.
• Handle inbound/outbound calls, follow-ups, and inquiries.
• Perform administrative tasks: A/R, A/P, work orders, compliance, notices, renewals, and documents.
• Manage inboxes, calendars, files, and other organizational tasks.
• Support basic marketing and social media activities.
• Follow SOPs and stay aligned with company guidelines.
• Provide updates and reports to leadership; collaborate with teams.

Kenntnisse

English communication

American accent

Background check

Independent work

Graveyard shift

Stable internet

Power backup

Jobbeschreibung

VirtuallyinCredible is a people-first company that believes great work begins with great support. What started as a small team with one Virtual Assistant has now grown into a thriving community of over a thousand home-based VAs, all working together, growing together, and achieving new milestones every day.

We are committed to delivering exceptional service to our clients while fostering a positive, growth-oriented environment for our team. If you’re looking for a long-term career where your contributions matter, your growth is celebrated, and your work-life balance is valued, this may be the perfect fit for you.

This is a remote position.

About Us

VirtuallyinCredible is a people-first company that believes great work begins with great support. What started as a small team with one Virtual Assistant has now grown into a thriving community of over a thousand home-based VAs, all working together, growing together, and achieving new milestones every day.

We are committed to delivering exceptional service to our clients while fostering a positive, growth-oriented environment for our team. If you’re looking for a long-term career where your contributions matter, your growth is celebrated, and your work-life balance is valued, this may be the perfect fit for you.

What You Will Do

As a General Virtual Assistant, you’ll play a key role in supporting clients, maintaining smooth operations, and helping drive business success. This role is ideal for individuals who are proactive, detail-oriented, and eager to take on meaningful work.

Your responsibilities include:

Client Support & Communication

• Deliver excellent customer support across phone, email, and written communication
  

• Manage client interactions professionally and efficiently
  

• Handle inbound/outbound calls, follow-ups, and inquiries
  

Administrative Operations

• Perform essential administrative tasks such as A/R, A/P, work order processing, compliance, notices, lease renewals, and document preparation
  

• Manage inboxes, calendars, files, and other organizational tasks
  

• Ensure all tasks are completed with accuracy, efficiency, and attention to detail
  

Marketing & Social Media

• Assist with basic marketing initiatives
  

• Support social media management activities, such as scheduling posts, sourcing content, and monitoring engagement
  

Process Compliance & Continuous Improvement

• Follow client-specific Standard Operating Procedures (SOPs) consistently
  

• Stay updated on changes to procedures and company guidelines
  

• Ensure all work aligns with VirtuallyinCredible’s quality standards and core values
  

Reporting & Coordination

• Provide accurate data, updates, and regular reports to the leadership team
  

• Collaborate with teammates and departments as needed
  

• Perform additional tasks assigned from time to time, demonstrating adaptability and initiative
  

Requirements

We’re seeking someone who not only has strong skills but also embodies professionalism, reliability, and a passion for helping clients succeed.

Qualifications

• Strong English communication skills (spoken and written)
  

• Clear and neutral/ American accent
  

• Willing to undergo background checking
  

• Ability to work independently in a quiet, dedicated home office environment
  

• Willing to work the graveyard shift to serve US-based clients
  

• Reliable internet connection (minimum 10 Mbps) with a backup
  

• Stable electricity with appropriate power backup
  

Technical Requirements

• Computer RAM: 8 GB to 16 GB or higher
  
• Computer Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor
  
• Computer Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
  

Benefits

We go above and beyond to ensure our team feels supported, valued, and empowered. When you join VirtuallyinCredible, you enjoy:

• Permanent work-from-home setup
  

• Paid training to set you up for success
  

• Free noise-cancelling headset to enhance your work environment
  

• Referral bonuses for recommending great talent
  

• Year-end bonus as a token of appreciation for your hard work
  

• Supportive and rewarding work environment where you are valued as part of the team