General Operations Manager (Mandarin-Speaking)

Risewave Consulting, Inc.; Pasay; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

Risewave Consulting, Inc. is seeking an experienced General Operations Manager to oversee daily operations across HR, Finance, Administration, Customer Service and Marketing, leading multiple departments toward enhanced efficiency and performance.

The role requires developing strategies, optimizing processes, managing budgets and KPIs, and coordinating with China-based management and international stakeholders.

Qualifications

• Bachelor's degree in Business Management, Business Administration, or related field.
• 5–8 years of experience in operations or general management.
• At least 3 years of managerial experience overseeing multiple departments.
• Strong background in budgeting, financial management, and process improvement.
• Excellent leadership, decision-making, and stakeholder management skills.
• Fluent in Mandarin Chinese and English (written and verbal).

Responsibilities

• Oversee daily operations across HR, Finance, Administration, Customer Service, and Marketing.
• Develop operational strategies, improve business processes, and strengthen internal controls.
• Manage operational budgets, cost control, departmental KPIs, and performance.
• Lead department heads and ensure alignment with business objectives.
• Coordinate with China-based management and international stakeholders.

Skills

Leadership

Strategic planning

Budgeting

Stakeholder management

Operations management

Cross-functional leadership

Communication

Education

Bachelor's degree in Business Management

Job description

We are looking for an experienced General Operations Manager to oversee overall business operations, lead multiple departments, and drive operational efficiency for a growing trading and distribution business.

Key Responsibilities:

• Oversee daily operations across HR, Finance, Administration, Customer Service, and Marketing.
• Develop operational strategies, improve business processes, and strengthen internal controls.
• Manage operational budgets, cost control, departmental KPIs, and performance.
• Lead department heads and ensure alignment with business objectives.
• Coordinate with China-based management and international stakeholders.

Qualifications:

• Bachelor's degree in Business Management, Business Administration, or a related field.
• 5–8 years of experience in operations or general management.
• At least 3 years of managerial experience overseeing multiple departments.
• Strong background in business operations, budgeting, financial management, and process improvement.
• Excellent leadership, decision-making, and stakeholder management skills.
• Fluent in both Mandarin Chinese and English (written and verbal)