Job Description:
ABOUT US:
As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.
With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.
Find out more about life at Alter Domus at careers.alterdomus.com
JOB DESCRIPTION
Client Delivery Officer willbe responsible fortheaccurateandtimelyexecution of day-to-day fund operations, supporting a high-quality client experience through controlled and efficient delivery. You will work as part of aPrivate Creditteam and collaborate closely with Client Servicing and Relationship Management teams under a full delegation model.
ClientDelivery & OperationalExecution
- Execute day-to-day fund accounting and administration tasksin accordance withstandardised global procedures and agreed SLAs for the relevant product line(s), ensuring consistent, high-quality delivery under the full delegation model.
- Take care of the day-to-day operations of the funds,demonstratinginitiative within defined procedures while striving for quality,efficiencyand on-time delivery.
- Coordinate investor servicing activities as directed, including onboarding of new investors, processing capital calls and distributions, and issuing investor / shareholder statements in line with fund documentation.
- Prepare fund accounting entries and support the periodic Net Asset Value calculations, management and performance fee calculations, regulatoryreportsand year-end financial statements, under the supervision of Senior Officers and Managers.
- Paymentpreparationsin accordance withinternalpolicies.
- Maintainaccurategeneral ledgers and fund books and records, ensuring that all transactions are properly recorded,reconciledand supported.
- Support the implementation of new client and fund structures by setting up accounting records, staticdataand reporting templatesin accordance withonboarding instructions from Client Servicing and Relationship Management.
- Assistin the coordination and resolution of trade and position breaks, and perform cash and position reconciliations with brokers, custodians and other third partiesin a timely manner.
- Maintain accurate and up-to‑date process documentation and client‑specific work instructions for delegated activities, supporting effective knowledge transfer, onboarding and coverage within the Client Delivery Team
Communication & Cross-FunctionalCoordination
- Proactively communicate with Client Servicing and Relationship Management teams on operational matters, providingtimelystatus updates and responding to information requests in a clear and professional manner.
- Liaise with internal support functions (e.g. Tax, Legal, Product, Technology) as requested by Senior Officers / Managers to ensure that operational processescomply withfund documentation and internal policies.
- Providetimely,accurateand professional responses to operational queries raised by Client Servicing, auditors, tax advisers,custodiansand other stakeholders, escalating complex matters to Senior Officers or Managers asappropriate.
Control,Compliance & Risk Management
- Act in line with compliance and regulatory requirements as well as internal Alter Domus Policies and Procedures (PPDs) and risk guidelines.
- Ensure that all deliverables are preparedin accordance withinternal control frameworks, including maker–checker principles, documentedproceduresand segregation of duties.
- Identifyand promptly expedite operational risks, control issues and incidents to Senior Officers or Managers, and contribute data and information to root cause analyses.
Service Performance & Continuous Improvement
- Monitor your own work against agreed deadlines and quality expectations, contributing to the achievement of SLA targets for your portfolio.
- Provide constructive suggestions to Senior Officers and Managers on how to improve processes, reduceerrorsand enhance efficiency within your area of responsibility.
- Participate in standardisation, automation and continuous improvement initiatives across product lines and systems as assigned.
Team Development
- Continuously develop your technical skills and understanding of the alternative investment fund industry, products and regulations through on-the-job learning, formaltrainingand regular self-review.
- Actively share knowledge,expertiseand best practices with colleagues, contributing to a collaborative and learning‑oriented team culture.
- Support the onboarding and training of new joiners by sharing practical knowledge anddemonstratingstandard work practices, under the guidance of Senior Officers and Managers.
YOUR PROFILE
- Undergraduatedegree (Bachelor’sdegree or equivalent), preferably in Accounting, Finance,Economicsor a related discipline.
- 1-2years of relevant experience in fund administration, accounting,auditor a similar financial services environment.
- Expertisein PrivateCreditespecially fund accounting, andto workwithin acentralisedcentreof excellence supporting multiple APACjurisdictions.
- Strong attention to detail, analyticalskillsand commitment to producing high-quality work.
- Good communicationskills (written and verbal) with the ability to work effectively with colleagues across locations and functions.
- Ability to work under pressure and manage multiple tasks and deadlines.
- Proactive mindset with a willingness to take ownership of assigned tasks and to drive issues through to resolution withappropriate guidance.
- Experiencewith fund accounting systems (e.g.eFront, Yardi) will be considered an advantage.
WHAT WE OFFER
We are committed to supporting your development, advancing your career, and providing benefits that matter to you.
Our industry‑leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.
Our global benefits also include:
- Support for professional accreditations such as ACCA and study leave
- Flexible arrangements, generous holidays, plus an additional day off for your birthday!
- Continuous mentoring along your career progression
- Active sports, events and social committees across our offices
- 24/7 support available from our Employee Assistance Program
- The opportunity to invest in our growth and success through our Employee Share Plan
- Plus additional local benefits depending on your location
Equity in every sense of the word:
We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.
We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.
We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/
#LI-HYBRID #LI-JN
Requirements