Frontline Banking Teller & Customer Service

Bank of Commerce (Philippines); Kidapawan; On-site; PHP 201,000 - 268,000; Full time

Job summary

Bank of Commerce (Philippines) in the Philippines seeks a Teller to ensure efficient frontline service delivery, including cash acceptance and payments, while adhering to internal controls and regulatory requirements.

The role emphasizes greeting clients, validating identities, and managing vault transfers to maintain accurate cash on hand. Fresh graduates are welcome, with strong communication and customer service skills preferred.

Qualifications

• Graduate of any 4-year degree course.
• Open to Fresh Graduates.
• Good communication skills and great customer service handling.

Responsibilities

• Services clients and greets all clients transacting at the counter with a smile and warm disposition using the standard greeting spiel for frontliners.
• Executes regular and assigned functions in strict adherence to existing rules and regulations, delivering services in a timely, competent and friendly manner.
• Acts as a primary holder of Vault teller user ID and validates cash transfer from/to Vault and Cash Center in BDS-SIBS system.
• Acts as alternate custodian of keys and combinations according to the custodianship matrix.
• Establishes true identity of clients at teller’s counter with caution for withdrawals, encashments and transactions done by a representative.
• Makes cash requisitions for daily cash needs and transfers cash to vault at day end or when excess cash occurs.
• Verifies cash received from vault and ensuring accuracy of cash on hand.
• Accepts and receives cash, check deposits and various payments over the counter for peso and FCDU accounts.

Skills

Good communication skills

Customer service

Education

4-year degree

Job description

Bank of Commerce (Philippines) in the Philippines seeks a Teller to ensure efficient frontline service delivery, including cash acceptance and payments, while adhering to internal controls and regulatory requirements.

The role emphasizes greeting clients, validating identities, and managing vault transfers to maintain accurate cash on hand. Fresh graduates are welcome, with strong communication and customer service skills preferred.