Future Banking Leader: Customer Service Teller

Metrobank; Bacolod; On-site; PHP 223,000 - 290,000; Full time

Job summary

Metrobank in the Philippines seeks a Customer Service Representative - Teller to handle cash operations, deposits, withdrawals, and transfers with accuracy and care. The role focuses on delivering superior service while complying with bank policies.

You'll develop product knowledge and customer interaction skills under experienced mentorship, building a rewarding banking career with opportunities to grow within a leading financial institution.

Qualifications

• Proven ability to handle cash and deposits accurately.
• Strong customer-service orientation in fast-paced banking environments.
• Clear communication, presentation, and negotiation abilities.
• Willingness to learn banking products and policies under guidance.
• Fresh graduates welcome with interest in finance and service.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the CA/SA terminal at banking day start.
• Accepts and processes various fund transfers and remittance payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Cash handling

Customer service

Communication skills

Negotiation skills

Attention to detail

Education

Business/Finance degree (preferred)

Job description

Metrobank in the Philippines seeks a Customer Service Representative - Teller to handle cash operations, deposits, withdrawals, and transfers with accuracy and care. The role focuses on delivering superior service while complying with bank policies.

You'll develop product knowledge and customer interaction skills under experienced mentorship, building a rewarding banking career with opportunities to grow within a leading financial institution.