Frontline Banking Client Service Associate

BDO Unibank; Davao City; On-site; PHP 268,000 - 357,000; Full time

Job summary

BDO Unibank, Inc. in Davao City is seeking a Client Service Associate to handle over‑the‑counter deposits, withdrawals, payments, remittances, and related transactions with accuracy and efficiency.

The role emphasizes providing excellent customer service, promoting bank products when appropriate, and adhering to bank policies and regulatory requirements. Onsite work in Davao City is required, with the potential for varied daily tasks.

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course.
• Preferably at least one year of experience in branch operations, but open to fresh graduates.
• Required skill: Communicates clearly and effectively.
• Willing to work onsite in Davao City.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the clients of the Bank; may include promoting bank products and services.
• Performs other duties that may be required from time to time.
• Ensure compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly

Willing to work onsite in Davao City

Experience in branch operations

Education

Bachelor’s degree relevant to the job

Job description

BDO Unibank, Inc. in Davao City is seeking a Client Service Associate to handle over‑the‑counter deposits, withdrawals, payments, remittances, and related transactions with accuracy and efficiency.

The role emphasizes providing excellent customer service, promoting bank products when appropriate, and adhering to bank policies and regulatory requirements. Onsite work in Davao City is required, with the potential for varied daily tasks.