Front Office Associate (Hotel101-Cebu)

DoubleDragon Properties Corp.; Cebu City; On-site; PHP 167,000 - 246,000; Full time

Job summary

DoubleDragon Properties Corp. in Cebu City is seeking a hospitality-trained professional to join our front desk team.

The role focuses on delivering warm, efficient service to guests from check-in to check-out and handling cash transactions with accuracy. The successful candidate will manage reservation emails, respond to inquiries about room rates and facilities, and communicate clearly with guests and staff.

Qualifications

• Graduate of Hospitality Management or related course.

Responsibilities

• Check-in and check-out of guests.

Job description

QUALIFICATIONS:

• Candidate must be a graduate of Hospitality Management or any related course

• Preferrably, but not necessary, has hotel-related work experience

• Candidate must be computer literate or knowledgeable in working with Microsoft Word, Microsoft Excel, etc.

• Must be able to work on flexible schedule

• Must be willing to be train and with positive attitude

• Must be proactive, team player and fast learner

• Has organization skills and detail-oriented

• Can handle stressful situations

• Must be effective in written and verbal communication

DUTIES AND RESPONSIBILITIES:

• Responsible for check-in and check-out of the guests

• Perform cashiering tasks

• Answer telephone calls internal and external calls with a courteous and professional manner

• Handle reservation emails and guest inquiries regarding room rates, hotel facilities, and general information accurately and in timely manner

• Sending night audit reports to all concerned departments