Front Line Manager - BCM - Core Ops 4B

Genpact Services LLC (Philippines branch); Quezon City; On-site; PHP 1,800,000 - 3,200,000; Full time

Job summary

Genpact Services LLC (Philippines branch) is seeking a Front Line Manager for BCM - Core Ops to lead risk and compliance across banking processes. You will drive governance, audit readiness, and regulatory adherence while mentoring a team of managers to achieve objectives.

You will apply strong project management, big data awareness and MS Office skills to communicate findings and improvements to Genpact leadership and client stakeholders.

Qualifications

• Bachelor's degrees in Commerce, Economics, or Finance; MBA or MBA Analytics also listed.
• Certifications include CAMS, CFE, CFF or equivalent in financial forensics.
• Experience in Banking Capital Markets, Risk Management and regulatory compliance.
• Strong project management and presentation skills are expected.

Responsibilities

• Ensure operational risk compliance across core banking and capital markets processes.
• Drive contractual compliance with MSAs and regulatory requirements.
• Lead internal and external audits and ensure timely closure of findings.
• Mentor a team of Risk & Compliance managers to meet objectives.
• Conduct risk assessments and communicate with leadership and clients.

Skills

Risk management

Compliance oversight

Team leadership

Project management

MS Office

Education

Bachelor's degree in Commerce

Bachelor's degree in Economics

Bachelor's degree in Finance

Master's in Business Administration

Master's in Business Analytics

Tools

Excel

PowerPoint

Job description

Front Line Manager - BCM - Core OpsReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilities: Ensure operational risk compliance across core banking and capital markets processes through effective controls, assessments, and reporting. Drive contractual compliance by ensuring adherence to Master Service Agreements (MSAs) and client-specific regulatory requirements. Conduct Information Security and Data Privacy risk assessments aligned with financial industry standards. Establish governance rigor through regular status updates and reviews with Genpact leadership and client stakeholders. Lead and facilitate internal and external audits, ensuring readiness and timely closure of findings. Represent the function in discussions related to compliance, regulatory issues, and risk mitigation strategies. Manage and mentor a team of Risk & Compliance managers to deliver on vertical-specific risk and control objectives. Apply strong project management and presentation skills using tools such as Excel and PowerPoint to drive execution and communicate effectively.QualificationsBachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business AnalyticsCertificationsCertified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Fraud Examiner (CFE) - ACFEACFE, Certified in Financial Forensics (CFF) - The Institute of Chartered Accountancs of India (ICAI)The Institute of Chartered Accountancs of India (ICAI)Required SkillsAccount Maintenance, Banking Capital Markets, Cash Application, Personal Banking, Retail Banking, Risk Management, Wealth ManagementLanguageEnglish, EnglishLanguage Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -BCM - Core OpsRemote Type -OfficeWork Shift -Night Job (Philippines)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.