Front Line Associate: Tabaco Branch (VFC)

Vantage Financial Corporation; Tabaco; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

14th month pay

Health benefits

Group Life Insurance

Rice Subsidy

Uniform

Job summary

Vantage Financial Corporation, Asia-Pacific’s FIRST direct network agent of Western Union in Tabaco, Albay, is hiring a Front Line Associate (full-time) to deliver exceptional customer service, handle transactions, and promote e-Biz and Western Union services. This role requires a 4-year degree and a pleasing personality; near location preferred.

You will conduct client calls and visits, assist with branch operations, and coordinate with Marketing for launches and promotions.

Qualifications

• Requires at least a 4-year degree and good communication skills.
• Experience in customer service or cash handling is an advantage but not required.
• Willingness to work at Tabaco, near location is preferred.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols and prepares branch reports.

Skills

Customer service

Cash handling

Sales

Communication

POS experience

Education

4-year degree

Job description

Asia-Pacific’s FIRST direct network agent of WESTERN UNION in our TABACO BRANCH, ALBAY CLUSTER

We need a passionate FRONT LINE ASSOCIATE (full-time)

BENEFITS

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• **subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.