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Vantage Financial Corporation seeks a Front Line Associate (full-time) in the Philippines. The role focuses on customer service, cash handling, and promoting the company’s e-Biz platform across client calls and in-person visits.
Responsibilities include handling OTC transactions, coordinating product launches with Marketing, and ensuring accurate branch reports while maintaining cash levels and security per policy.
We need a passionate FRONT LINE ASSOCIATE (full-time)
Above-average compensation package
14th month pay
Health benefits and Group Life Insurance
Rice Subsidy
Uniform
Other remuneration packages
**subject to company policies
Graduate of any 4 year course
Overall pleasing personality
Preferably near work location / strategic location
Cash handling and customer service experiences' an advantage but not required
Conducts client calls/visits to boost transactions and profitability.
Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
Coordinates with Marketing for product launches and promotions.
Handles OTC transactions per company guidelines.
Follows escalation procedures for transactions beyond authority.
Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
Prepares and submits accurate branch reports on time.
Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
Reports transaction errors and discrepancies promptly.