Front Line Associate: Tagbilaran & CPG Tagbilaran Branch (VFC)

Vantage Financial Corporation; Tagbilaran; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Above-average pay

14th month pay

Health benefits

Rice subsidy

Uniform

Other packages

Company policies

Job summary

Vantage Financial Corporation in the Philippines is seeking a Front Line Associate (full-time) to engage clients through calls and visits, promote the e-Biz platform, and cross-sell Western Union and related services. The role drives transactions and customer engagement within a retail/branch setting.

You will also support branch operations, handle OTC cash transactions, and assist with daily reports and escalation procedures in line with company policies.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Skills

Pleasing personality

Cash handling

Customer service

Education

4-year degree

Job description

FRONT LINE ASSOCIATE (full-time)

BENEFITS

• Above-average compensation package
• 14th month pay
• Health benefits and Group Life Insurance
• Rice Subsidy
• Uniform
• Other remuneration packages
• subject to company policies

QUALIFICATIONS

• Graduate of any 4 year course
• Overall pleasing personality
• Preferably near work location / strategic location
• Cash handling and customer service experiences’ an advantage but not required

Sales & Customer Service

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.

Branch Operations

• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.