Front End Operations Lead – Customer Service

Waltermart Supermarket Inc.; Paniqui; On-site; PHP 279,000 - 502,000; Full time

Job summary

Waltermart Supermarket Inc. is seeking a Front End Supervisor to oversee the total front end operations with prompt, friendly, courteous, and reliable service to the customers.

In this role you will maintain excellent customer service at checkout, handle customer feedback, enforce front end controls including cash turnover to Treasury, and be accountable for front end assets management and database maintenance.

Qualifications

• Bachelor's degree or any 4-year course.
• 1–3 years of relevant work experience in store management and operations in retail or food establishments.
• Excellent communication, organization, multitasking, and negotiation skills.

Responsibilities

• Maintains the excellent customer service at the check out
• Effectively handles customer feedback
• Ensures that the control standards and processes are implemented at the front end covering cash turn over to the Treasury
• Accountable for the front end assets management
• Database maintenance

Skills

Customer service

Communication

Organization

Multitasking

Negotiation

Education

Bachelor's degree

Job description

Waltermart Supermarket Inc. is seeking a Front End Supervisor to oversee the total front end operations with prompt, friendly, courteous, and reliable service to the customers.

In this role you will maintain excellent customer service at checkout, handle customer feedback, enforce front end controls including cash turnover to Treasury, and be accountable for front end assets management and database maintenance.