Front End Supervisor: Customer Experience & Operations

Waltermart Supermarket Inc.; Paniqui; On-site; PHP 201,000 - 312,000; Full time

Job summary

Waltermart Supermarket Inc. in the Philippines seeks a Front End Supervisor responsible for the smooth running of all front-end operations and for delivering prompt, friendly, and reliable service to customers.

You will maintain excellent checkout service, handle customer feedback, ensure adherence to cash handling and treasury controls, and safeguard front-end assets while overseeing database maintenance and related processes.

Qualifications

• Bachelor’s degree in business, sales, marketing, administration, or Customer Service Management.
• At least 2 years of supervisory experience in front end operations in retail or food establishments.

Responsibilities

• Maintains the excellent customer service at the check out
• Effectively handles customer feedback
• Ensures that the control standards and processes are implemented at the front end covering cash turn over to the Treasury
• Accountable for the front end assets management
• Database maintenance

Skills

Supervisory experience

Customer service

Education

Bachelor’s degree with business emphasis, sales, marketing, administration, or Customer Service Management.

Job description

Waltermart Supermarket Inc. in the Philippines seeks a Front End Supervisor responsible for the smooth running of all front-end operations and for delivering prompt, friendly, and reliable service to customers.

You will maintain excellent checkout service, handle customer feedback, ensure adherence to cash handling and treasury controls, and safeguard front-end assets while overseeing database maintenance and related processes.