Front Desk & Visitor Experience Coordinator

Sterling Insurance Co., Inc.; Makati; On-site; PHP 167,400 - 279,000; Full time

Job summary

Sterling Insurance Co., Inc. in Makati is seeking a fresh graduate/student for an on-site front desk role.

You will greet visitors, answer calls, relay messages, and provide general administrative support to keep reception and office operations running smoothly.

This full-time position offers exposure to client interactions, travel assistance when required, and opportunities to grow within a busy insurance office.

Responsibilities

• Answers, screens, and directs incoming telephone calls.
• Takes and relays messages accurately and promptly.
• Provides information to callers, clients, and visitors.
• Greets and assists visitors entering the organization.
• Directs visitors to the appropriate person or department.
• Handles inquiries and concerns from the public and clients.
• Monitors visitor access and maintains log records.
• Ensures awareness of staff movements in and out of the organization.
• Provides general administrative and clerical support.
• Receives, sorts, and distributes mail, documents, and deliveries.
• Schedules and manages appointments and maintains appointment records.
• Maintains reception area cleanliness, orderliness, and inventory of supplies.
• Assists in booking travel arrangements such as flights when required.
• Performs other related duties as may be assigned by the superior from time to time.

Job description

Sterling Insurance Co., Inc. in Makati is seeking a fresh graduate/student for an on-site front desk role.

You will greet visitors, answer calls, relay messages, and provide general administrative support to keep reception and office operations running smoothly.

This full-time position offers exposure to client interactions, travel assistance when required, and opportunities to grow within a busy insurance office.