Front Desk Veterinary Assistant & Care Coordinator

National Veterinary Associates; Aurora; On-site; PHP 167,000 - 257,000; Full time

Job summary

National Veterinary Associates is seeking a dedicated Veterinary Assistant / Receptionist to join our clinic in a dual-support role, welcoming clients and providing hands-on clinical and administrative assistance to veterinarians and technicians.

Responsibilities include assisting with patient restraint during exams, blood draws, and X-rays; keeping the reception and exam areas clean and low-stress; greeting clients, handling calls and emails; scheduling appointments and reminders; updating

Qualifications

• High school diploma required; completion of a Veterinary Assistant or Medical Office Assistant program is a strong asset.
• Previous front-desk, customer service, or animal handling experience.
• Compassionate, patient, and clear communication style.

Responsibilities

• Clinical support: Assist staff with patient restraint during exams, blood draws, and X-rays.
• Facility maintenance: Keep reception area and exam rooms clean and low-stress for animals.
• Client service: Greet clients, answer calls, and manage clinic emails.
• Scheduling: Book appointments, coordinate follow-ups, and reminder calls for vaccinations.
• Administrative tasks: Update patient records, process payments, and manage invoices.

Skills

Front-desk experience

Animal handling

Customer service

Education

High school diploma

Veterinary Assistant program

Job description

National Veterinary Associates is seeking a dedicated Veterinary Assistant / Receptionist to join our clinic in a dual-support role, welcoming clients and providing hands-on clinical and administrative assistance to veterinarians and technicians.

Responsibilities include assisting with patient restraint during exams, blood draws, and X-rays; keeping the reception and exam areas clean and low-stress; greeting clients, handling calls and emails; scheduling appointments and reminders; updating