A hospitality establishment in the Philippines is seeking someone to manage guest check-ins and reservations. Responsibilities include greeting guests, managing reservations, and ensuring customer satisfaction. Ideal candidates should have relevant experience and possess necessary documents like a work permit and IDs.
Qualifications
Resume required.
Previous work experience in a hotel or customer service environment.
Work permit is necessary.
Government issued IDs must be presented.
Responsibilities
Greet and check-in guests, ensuring a smooth arrival process.
Manage guest reservations, assignments, and provide information on services.
Handle inquiries, complaints, and requests professionally.
Job description
Responsibilities
- Greet and check-in guests, ensuring a smooth and efficient arrival process while addressing any immediate needs or requests.
- Manage guest reservations, room assignments, and provide information on hotel amenities, services, and local attractions.
- Handle guest inquiries, complaints, and requests in a professional and timely manner, ensuring a high level of customer satisfaction.