Front Desk Medical Office Assistant

adventhealth; Mabini; On-site; PHP 1,293,000 - 2,069,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC is seeking an administrative assistant to support patient intake, scheduling, and medical records processing. The role involves greeting patients, handling calls, collecting documents, and coordinating referrals with accuracy and professional service.

The position requires a High School Grad or Equivalent and typically 1+ years of related experience. The work schedule is day shift, with full-time hours and standard healthcare benefits.

Qualifications

• High School Grad or Equiv is required.

Responsibilities

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Answers the telephone and handles calls in a timely and friendly manner, including documentation.
• Collects required documents such as insurance cards and photo IDs for encounters.
• Schedules and confirms patient appointments to minimize no-shows.
• Obtains medical records and patient information to support patient care needs; distributes documentation.
• Obtains insurance authorizations and verifies coverage prior to appointments.
• Collects copays, deposits, deductibles, and other payments per policy.
• Establishes patient payment plans as required by policy.
• Processes patient referrals accurately and timely.

Education

High School Grad or Equiv [Required]

Job description

AdventHealth in Hendersonville, NC is seeking an administrative assistant to support patient intake, scheduling, and medical records processing. The role involves greeting patients, handling calls, collecting documents, and coordinating referrals with accuracy and professional service.

The position requires a High School Grad or Equivalent and typically 1+ years of related experience. The work schedule is day shift, with full-time hours and standard healthcare benefits.