Front Desk & Guest Experience Specialist

Polystar General Services Inc.; Laguna; On-site; PHP 216,000 - 360,000; Full time

Job summary

Polystar General Services Inc. in Santa Rosa City, Laguna, seeks a professional Receptionist to be the first point of contact for clients, visitors and staff. This full-time role emphasizes hospitality and smooth administrative operations at the front desk.

You will greet guests, answer calls, manage calendars, assist with mail handling, sign-in procedures and basic admin tasks while upholding company standards of service and professionalism.

Qualifications

• Excellent communication skills with a professional demeanor.
• Strong organizational and time-management abilities.
• Proficiency with computer systems and office software.
• Customer service experience in a professional environment.
• Ability to multitask and prioritize in a busy workplace.
• Attention to detail and accuracy in administrative work.
• Professional presentation and grooming standards.
• Reliability and punctuality.
• Ability to work independently and as part of a team.

Responsibilities

• Greeting and welcoming visitors, clients, and staff with professionalism and courtesy.
• Answering and directing incoming telephone calls to the appropriate departments or personnel.
• Managing the reception desk and maintaining a clean, organised and welcoming environment.
• Scheduling appointments and maintaining accurate appointment calendars.
• Receiving, sorting and distributing incoming mail and packages.
• Processing visitor sign-in procedures and issuing visitor credentials as required.
• Providing general information about the company and its services to enquiries.
• Performing data entry and maintaining accurate administrative records.
• Assisting with basic administrative tasks to support various departments.
• Managing office supplies and ordering as necessary.

Skills

Communication

Organizational skills

Office software

Customer service

Multitasking

Attention to detail

Professional presentation

Reliability

Teamwork

Job description

Polystar General Services Inc. in Santa Rosa City, Laguna, seeks a professional Receptionist to be the first point of contact for clients, visitors and staff. This full-time role emphasizes hospitality and smooth administrative operations at the front desk.

You will greet guests, answer calls, manage calendars, assist with mail handling, sign-in procedures and basic admin tasks while upholding company standards of service and professionalism.