Fresh Grad? Start as a Customer Service Rep (On-site, Baguio)

Jobsavenueph; Philippines; On-site; PHP 257,000 - 357,000; Full time

Benefits offered by this job

Paid training

Performance incentives

HMO and company benefits

Career growth and development

Supportive work environment

Job summary

Concentrix Baguio is hiring Customer Service Representatives. Fresh graduates are welcome and no prior BPO experience is required. Join a leading customer experience company in the Philippines and start your career with opportunities for growth.

You will handle phone, chat, and email support, provide accurate product information, resolve concerns professionally, and maintain customer interaction records while meeting quality standards.

Qualifications

• High school diploma or equivalent is acceptable; fresh graduates encouraged to apply.
• Candidate should have good communication skills.
• Basic computer navigation skills required.
• Willing to work on-site in Baguio City and on shifting schedules.

Responsibilities

• Assist customers through phone, chat, or email support
• Provide accurate information about products and services
• Resolve customer concerns professionally and efficiently
• Maintain records of customer interactions
• Meet quality and performance standards

Skills

Good communication skills

Basic computer navigation skills

Willing to work on-site

Willing to work on shifting schedules

Education

High School Graduate (Old Curriculum) / Senior High School Graduate / College Undergraduate / College Graduate

Job description

Concentrix Baguio is hiring Customer Service Representatives. Fresh graduates are welcome and no prior BPO experience is required. Join a leading customer experience company in the Philippines and start your career with opportunities for growth.

You will handle phone, chat, and email support, provide accurate product information, resolve concerns professionally, and maintain customer interaction records while meeting quality standards.