French Bilingual Quality Analyst - Compliance & Automation

JPMorgan Chase; Philippines; On-site; PHP 400,000 - 640,000; Full time

Job summary

JPMorgan Chase in the Philippines is seeking a mixed-fluency French Quality Analyst to ensure procedures align with regulatory requirements. You will review calls and transactions, perform quality assessments, and drive compliance across teams.

Responsibilities include data-driven analysis, root-cause investigations, and developing automated solutions to streamline QC. Strong collaboration and coaching skills will support continuous improvement.

Qualifications

• French language skill to review calls, emails, and transactions.
• 3+ years in quality control with a focus on KYC.
• Experience using data analytics to improve processes and reduce errors.

Responsibilities

• Perform thorough evaluations to ensure internal standards and regulatory compliance.
• Use analytics to identify root causes and provide actionable insights.
• Develop automated solutions to streamline QC procedures and increase efficiency.
• Apply foundational AI knowledge to enhance QC processes and support innovation.

Skills

French language

Quality control processes

Know Your Customer (KYC)

Data analytics tools

Automation of QA procedures

Tools

Data analytics tools

Automation tools

Job description

JPMorgan Chase in the Philippines is seeking a mixed-fluency French Quality Analyst to ensure procedures align with regulatory requirements. You will review calls and transactions, perform quality assessments, and drive compliance across teams.

Responsibilities include data-driven analysis, root-cause investigations, and developing automated solutions to streamline QC. Strong collaboration and coaching skills will support continuous improvement.