Fraud Channel Enablement Analyst — Data-Driven Transformation

JPMorganChase; Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

A leading global financial institution is seeking a Channel Enablement Analyst in Manila to support the Fraud and FinCrime team. The role involves analyzing performance data and providing insights to enhance operational efficiency and customer experience. Candidates should have at least 2 years of experience in project coordination or business analysis, proficiency in Microsoft Excel, and familiarity with Agile practices. This position offers a dynamic work environment focused on driving change in Fraud Operations.

Qualifications

• Minimum 2 years of experience in project coordination or business analysis.
• Proficiency in Microsoft Excel for analysis and reporting.
• Familiarity with JIRA and Confluence or equivalent collaboration tools.

Responsibilities

• Support the Fraud and FinCrime Channel Manager.
• Track and present Fraud Operations performance.
• Investigate areas of interest from insights and queries.

Skills

Project coordination

Business analysis

Data literacy

Microsoft Excel

Collaboration tools (JIRA, Confluence)

Agile practices

Tools

PowerPoint

Microsoft tools

Job description

A leading global financial institution is seeking a Channel Enablement Analyst in Manila to support the Fraud and FinCrime team. The role involves analyzing performance data and providing insights to enhance operational efficiency and customer experience. Candidates should have at least 2 years of experience in project coordination or business analysis, proficiency in Microsoft Excel, and familiarity with Agile practices. This position offers a dynamic work environment focused on driving change in Fraud Operations.