Forex & Remittance Ops Lead – Compliance & Reporting

SM Store; Zamboanga del Sur; On-site; PHP 300,000 - 540,000; Full time

Job summary

SM Store in the Philippines is seeking a Finance Operations Specialist to oversee day-to-day Forex and Remittance activities, ensuring accurate performance and timely reporting.

You will reconcile system-generated reports with daily cash flows, enforce AML and BSP regulations, and keep display rates current across all counters. You will also handle escalated customer queries to uphold service standards. Strong attention to detail and regulatory compliance are essential.

Responsibilities

• Oversee day-to-day Forex and remittance activities to ensure accuracy and timeliness.
• Reconcile system reports with daily cash flows and maintain display rates across counters.
• Enforce AML and BSP regulations to maintain compliance.
• Handle escalated customer queries and maintain high service standards.

Job description

SM Store in the Philippines is seeking a Finance Operations Specialist to oversee day-to-day Forex and Remittance activities, ensuring accurate performance and timely reporting.

You will reconcile system-generated reports with daily cash flows, enforce AML and BSP regulations, and keep display rates current across all counters. You will also handle escalated customer queries to uphold service standards. Strong attention to detail and regulatory compliance are essential.