Food Service Crew - Morayta Manila

Atarafood Inc.; Manila; On-site; PHP 223,200 - 279,000; Full time

Job summary

A food service company in Manila is seeking a team member responsible for engaging with customers and providing excellent service. Responsibilities include managing cash transactions, maintaining cleanliness in the selling area, and ensuring proper inventory management. Ideal candidates should have a strong customer service background and familiarity with point-of-sale systems. This position plays a vital role in enhancing customer experience and supporting daily operations.

Qualifications

• Proven experience in customer service and sales.
• Ability to manage cash transactions with accuracy.
• Familiarity with inventory tracking and reporting.

Responsibilities

• Attract customers and provide excellent service.
• Maintain cleanliness and order in the selling area.
• Manage cash transactions and daily sales reports.
• Ensure inventory is monitored and replenished properly.
• Assist with deliveries and maintain stock accuracy.

Skills

Customer service orientation

Inventory management

Cash handling

Attention to detail

Tools

Point-of-sale (POS) system

Job description

Selling Area

• Rings the bell to attract customers.
• Be pleasant and friendly to customers.
• Always offers good customer service with pleasant greetings.
• Arranging cups that will be used in serving the ice cream.
• Always wear gloves, hairnet, and spit guard whenever in selling area.
• Never leave the area without any authorized personnel.

Display In Selling Area At Warehouse

• Ensures that signage is properly displayed and can easily be seen.
• Ensures that menu board is in an eye-catching position.
• Maintains the cleanliness and orderliness of utensils in the selling area and warehouse.
• Maintains the cleanliness of the machine inside and out.

Inventory

• Text the daily sales report to the area coordinator.
• Everyday update inventory report and monitor supplies.
• Keep equipment and utensils in good condition.
• Prepares report of the following:
• Left-over ice cream in the machine.
• Powder used on the day.
• Water used. Should order from water supplier at re-order point which is 4 gallons.
• Sales for the day.

Purchase Order (P.O.)

• When ordering, do not forget to text orders to the coordinator one day before the delivery date.
• Follow the delivery schedule.
• Ensures that stocks are regularly replenished in the right quantity and never run out of stock.

Delivery

• Assist the delivery at once when it arrives.
• Never let the delivery stay long in the dispatching area of the mall.
• Ensures the quantity of the goods delivered are correct and there are no damaged goods.
• Properly arrange the goods in the warehouse according to the first-in, first-out retrieval of goods.

Cash Management

• Operate point-of-sale (POS) systems accurately and efficiently.
• Process various payment methods including cash, credit/debit cards, and mobile payments.
• Accurately count and provide change to customers.
• Reconcile cash drawer at the beginning and end of each shift, ensuring all transactions are accounted for and discrepancies are reported immediately.
• Maintain the security of cash and other financial assets within the register and store.
• Follow established procedures for cash drops and safe management.
• Handle refunds, voids, and discounts in accordance with company policy.
• Assist with daily cash reconciliation reports and prepare deposits as needed.