Service Crew | SM Makati

Generation One Resource Service and Multi Purpose Cooperative; Makati; On-site; PHP 167,000 - 246,000; Full time

Job summary

Generation One Resource Service and Multi Purpose Cooperative in Makati is seeking a customer-oriented retail professional to support daily operations and guest interactions. This role offers valuable exposure to front-end operations, cash handling, and cross-functional teamwork within a busy marketplace environment.

You will handle order dispatch, payments, inventory, upselling, and ensure cleanliness and food safety standards while delivering friendly service and resolving inquiries promptly.

Responsibilities

• Dispatching of pending orders.
• Taking orders and receiving payments.
• Implementing food safety and cleanliness.
• Performing inventory procedure and raw material handling.
• Interacting with customers.
• Responding to customer complaints and inquiries and resolving issues whenever possible.
• Using selling techniques to suggest additional purchases and upsell to customers.
• Cashiering and other related functions as may be necessary.

Job description

• Dispatching of pending orders
• Taking orders and receiving payments
• Implementing food safety and cleanliness
• Performing inventory procedure and raw material handling
• Interacting with customers
• Responding to customer complaints and inquiries and resolving issues whenever possible
• Using selling techniques to suggest additional purchases and upsell to customers
• Cashiering and other related functions as may be necessary