Fixed Weekends Off - Health Care Support Associate

Sapient Global Services; Mandaluyong; On-site; PHP 254,000 - 304,000; Full time

Job summary

Sapient Global Services in Metro Manila is seeking a dedicated Healthcare Account Agent to join our team. This role offers a one-day hiring process and an opportunity to contribute to patient care and service quality.

You will answer inquiries about medical services and billing, assist patients with appointments and records, verify coverage, and coordinate with stakeholders to resolve issues. Ideal candidates bring clear communication, problem solving, and the ability to perform in a fast-paced

Qualifications

• High school diploma or equivalent (some college coursework in healthcare preferred).
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Answer inquiries regarding medical services, insurance coverage, and billing.
• Assist patients with scheduling appointments and accessing records.
• Verify insurance coverage and process medical claims.
• Coordinate with stakeholders to resolve issues and ensure customer satisfaction.
• Meet performance targets related to customer satisfaction and quality.

Skills

Communication

Interpersonal skills

Problem-solving

Adaptability

Education

High school diploma or equivalent

Some college coursework in healthcare

Job description

One-day hiring process! Earn up to 25k monthly! Sapient is looking for a dedicated Healthcare Account Agent to join our team! This is for urgent hiring.

Responsibilities:

• Answer inquiries regarding medical services, insurance coverage, and billing
• Assist patients with scheduling appointments and accessing medical records
• Verify insurance coverage and process medical claims and bills
• Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
• Achieve performance targets related to customer satisfaction and quality

Qualifications:

• High school diploma or equivalent (some college coursework in healthcare or related field preferred)
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE! Give us a ring, and let’s talk about how we can help you.