Financial Accounts Specialist

Otoproject Group; Maasin; Vor Ort; PHP 350.000 - 520.000; Vollzeit

Zusammenfassung

Otoproject Group in the Philippines is seeking a customer service professional to respond to inquiries about account balances, transactions, and general financial details. You will handle account modifications, including updating personal information, closing accounts, and setting up new ones, ensuring accuracy and security.

Additionally, you will help customers understand the terms and conditions of financial products and services, and escalate complex cases to the relevant department while

Aufgaben

• Respond to customer questions about account balances, transactions, and general financial details.
• Handle account modifications, including updating personal information, closing accounts, and setting up new ones.
• Help customers comprehend the terms and conditions of financial products and services.
• Forward complex or unresolved concerns to the relevant department or supervisor when needed.
• Achieve or surpass sales goals and performance benchmarks established by the company.

Jobbeschreibung

Otoproject Group in the Philippines is seeking a customer service professional to respond to inquiries about account balances, transactions, and general financial details. You will handle account modifications, including updating personal information, closing accounts, and setting up new ones, ensuring accuracy and security.

Additionally, you will help customers understand the terms and conditions of financial products and services, and escalate complex cases to the relevant department while