Finance Support System Specialist

HRTX; Makati; Hybrid; PHP 502,200 - 669,600; Full time

Job summary

A leading finance solutions company is urgently seeking a Finance Support System Specialist to enhance and support finance systems. This role involves troubleshooting issues, managing ticketing tools, and developing advanced Excel reports. Candidates should possess a degree in Finance or related fields and 3-5 years of relevant experience. Strong skills in VBA, SQL, and Excel are essential, as the position requires collaboration with global teams. The role offers a hybrid working model in Makati.

Qualifications

• 3-5 years of relevant experience in finance systems support.
• Experience with ticketing tools like ServiceNow and JIRA.
• Strong knowledge of VBA, SQL, and Excel Macros.

Responsibilities

• Provide support for finance systems and troubleshoot issues.
• Handle system enhancements and configurations.
• Manage and resolve tickets efficiently.

Skills

Technical financial systems expertise

Advanced Excel skills

VBA knowledge

SQL knowledge

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in Finance, Accounting, IT, or related field

Tools

ServiceNow

JIRA

MS Visio

Job description

Finance Support System Specialist | Makati | Hybrid | Monday to Friday

We are urgently looking for a Finance Systems Support Specialist to support system enhancements, configurations, and day-to-day operations. This role will work closely with global teams and requires strong technical and financial systems expertise, along with advanced reporting capabilities.

Key Responsibilities:

• Provide support for finance systems, including troubleshooting and issue resolution
• Handle system enhancements, configurations, and continuous improvements
• Manage and resolve tickets using tools such as ServiceNow or JIRA
• Collaborate with global stakeholders and cross-functional teams
• Develop and maintain advanced Excel reports and dashboards
• Utilize VBA, SQL, and Excel Macros to automate processes
• Create process documentation and technical workflows using MS Visio
• Ensure system integrity, data accuracy, and compliance with internal standards

Qualifications:

• Bachelor's degree in Finance, Accounting, IT, or related field
• At least 3–5 years of relevant experience in finance systems support or similar role
• Experience with ticketing tools (ServiceNow preferred; JIRA acceptable)
• Strong knowledge of VBA, SQL, and Excel Macros
• Advanced Excel skills (reporting, automation, dashboards)
• Experience with MS Visio for process mapping and technical documentation
• Strong analytical, problem-solving, and communication skills
• Ability to work effectively with global teams