Finance Manager - Accounts Receivable, AWS Collections Team

Amazon Operation Services Philippines, Inc.; Pasay; On-site; PHP 2,000,000 - 2,600,000; Full time

Job summary

Amazon Manila is seeking a Finance Manager with strong collections background to lead the Accounts Receivable team of 40–50 members while driving strategic program initiatives for new business integrations.

The role requires self-motivation, program management expertise, and deep knowledge of AR processes, with global coordination across finance, operations, and product teams to standardize implementations and improve efficiency.

Qualifications

• Finance graduates with 10+ years in finance or operations.
• Strong collections background or OTC process experience.
• Experience leading a 40–50 member team across receivables.

Responsibilities

• Lead AR team of 40–50 members and managers across processes.
• Drive program management for new business integrations on AR platforms.
• Coordinate with global finance, operations, product managers and partners.
• Develop and implement controls and SOX-related processes.
• Improve OTC lifecycle and reporting metrics.

Skills

Team leadership

Program management

Accounts receivable

Stakeholder management

Analytical skills

Education

Finance degree/Bachelor's in Finance

Tools

ERP systems

AR platforms

Job description

Work Environment

• Normal office environment
• Shifting schedules including night shift
• Work during holidays as required by the Company

Amazon Manila is seeking a Finance Manager with strong collections background to lead the Accounts Receivable team while driving strategic program initiatives for new business integrations. This role combines operational leadership of a 40-50 person team with program management responsibilities for implementing new businesses and subsidiaries onto AR platforms, reporting to the Manila AWS Leader.

The ideal candidate will be a self-starter with strong program management expertise and deep knowledge of accounts receivable operational processes. As a key driver of process excellence, system implementations, and team development across global AR operations, you will coordinate and represent Finance Operations receivables group interests in customer/client dispute management, portal invoicing, remittance application, and collections.

This role provides global oversight of integrating new initiatives onto Order-to-Cash (O2C) platforms, leveraging effective people, processes, and technology to achieve organizational goals. You will own new business integration programs while standardizing global implementation processes and driving efficiency through engagement and alignment with global business teams, finance teams, operational teams, system developers, and product managers.

Key job responsibilities

Management responsibilities

• Uses expertise and judgment to select stakeholders to determine the right goals, inform decisions. Designs long-term solutions. Takes the lead on local initiatives.
• Performs autonomously, initiates and manages complex, departmental and/or cross- company work. Managing process workload and establishing priorities.
• Influences stakeholders/partners. Some roles work across an organization and/or a country to meet a narrower goal. Works on a program. May work on more than one program. Mentors and develops others.
• Work is tactical and strategic. Leads the end-to-end delivery of simplified solutions for the best outcome and represents the benefits and challenges with each approach. Drives the use of best practices. Learning to force multiply. Handles complex problems and/or efforts, decisions, and escalations. Mitigates long-term risks. Clears blockers with the right resources, escalating when appropriate. Makes trade-offs: short vs. long-term needs.
• Independently manages and drives recruiting efforts.
• Plays significant role in career development of the team.
• Drives execution of vision and goals for the team.

Business Responsibilities

• Setting up process priorities and aligning with overall organization goals.
• Driving organization’s strategy, plays a leader’s role in improving process efficiencies and effectiveness, spearheads development and implementation of tools and other automation.
• Exploring upstream/downstream improvement opportunities by working with business partners, identifying root causes and builds long term solutions.
• Act as a process SME and drive engagement across multiple stakeholder groups to drive required process improvements
• Building long-term relationship to improve OTC lifecycle. Stakeholders and customer management.
• Building and maintaining operations and projects performance metrics and continually raising the bar.
• Evaluating and communicating accounts receivable controllership risks with the Finance Operations, assessing the adequacy of existing controls and partnering with controllership team to implement new controls as needed.
• Operationalizing policies, documentation and implementation, and procedural compliance with the Sarbanes-Oxley Act. Developz, modify and maintain the operational and design effectiveness of internal controls partnering with Internal Audit.
• Ability to lead and contribute in other process areas like collections, cash application, credit notes and deduction management, and vendor/customer contact management.
• Manage and lead a team of 40-50 members including managers across AR processes.
• Ability to dive deep and design/redesign processes for existing as well as new business lines / geos expansion

Additional Requirements

• Finance Graduates with 10 or more years of relevant Finance and/or Operational experience Strong Collections background or overall OTC process.
• Hands on experience of managing and leading a team of 40-50 members including Operational managers across receivables process
• Demonstrates strong communication (verbal and written) skills and is able to positively influence behaviors and outcomes. Experience managing teams that come from different cultural background
• Strong analytical skills and ability to evaluate business processes
• TBA