Field Trainer (Panay)

BillEase; Capiz; On-site; PHP 335,000 - 670,000; Full time

Job summary

BillEase in Panay is seeking a Field Training Specialist to deliver on-site training for Sales Associates across the island. You will coach on Billease products, sales techniques, and customer engagement, ensuring understanding of policies and best practices, with 100% fieldwork and travel as needed.

You will monitor SA performance, develop tailored training plans, create materials, and collaborate with sales leadership to improve processes.

Qualifications

• 2 years of solid training experience.
• Preferably has sales training experience.
• Strong process orientation with the ability to implement structured training methodologies.
• Analytical and evaluation skills to assess SA performance and training impact.
• Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned areas' local language.
• Willingness and ability to work 100% in the field, traveling to various locations as required, including weekends and non-standard work hours
• Flexibility to adapt to different work conditions and team dynamics.
• Ability to coordinate effectively with cross-functional teams, including sales, operations, and training.

Responsibilities

• Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.
• Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.
• Provide ongoing coaching and mentorship to enhance individual and team performance.
• Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.
• Provide actionable feedback and implement tailored training plans to address performance gaps.
• Collaborate with the sales leadership team to streamline and improve field training processes.
• Develop training materials, tools, and resources that align with BillEase objectives and values.
• Conduct 100% fieldwork to observe and support SAs during live customer interactions.
• Act as a liaison between the SAs and management to address challenges and implement solutions promptly.
• Leverage analytical skills to track training outcomes and SA performance metrics.
• Prepare and present reports on training effectiveness and recommendations for continuous improvement.

Skills

Training delivery

Coaching

Field sales

Analytical skills

Communication

Job description

HIRING LOCATION

• PANAY

Key Responsibilities

Training Delivery and Support:

• Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.




• Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.




• Provide ongoing coaching and mentorship to enhance individual and team performance.

Performance Evaluation

• Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.




• Provide actionable feedback and implement tailored training plans to address performance gaps.

Process Improvement

• Collaborate with the sales leadership team to streamline and improve field training processes.




• Develop training materials, tools, and resources that align with Billeases objectives and values.

Field Engagement

• Conduct 100% fieldwork to observe and support SAs during live customer interactions.




• Act as a liaison between the SAs and management to address challenges and implement solutions promptly.

Data Analysis and Reporting

• Leverage analytical skills to track training outcomes and SA performance metrics.




• Prepare and present reports on training effectiveness and recommendations for continuous improvement.

The Ideal Candidate

• 2 years of Solid Training experience




• Preferably has Sales Training experience

• Strong process orientation with the ability to implement structured training methodologies.




• Analytical and evaluation skills to assess SA performance and training impact.




• Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned areas\' local language.




• Willingness and ability to work 100% in the field, traveling to various locations as required, including weekends and non-standard work hours




• Flexibility to adapt to different work conditions and team dynamics.




• Ability to coordinate effectively with cross-functional teams, including sales, operations, and training.