Field Trainer (Aurora)

BillEase; Aurora; On-site; PHP 300,000 - 450,000; Full time

Job summary

BillEase seeks an experienced Training Delivery professional to conduct on-site training for Sales Associates in Aurora, Philippines. The role focuses on Billease products, sales techniques, and customer engagement, with ongoing coaching to boost field performance.

The ideal candidate has at least 2 years in training, strong analytical and communication skills, and the ability to travel to multiple locations as needed.

Qualifications

• 2 years of solid training experience.
• Sales training experience preferred.
• Strong process orientation and ability to implement structured training methodologies.
• Analytical and evaluation skills to assess training impact.
• Excellent communication and interpersonal skills in local language.

Responsibilities

• Conduct on-site training sessions for Sales Associates focusing on Billease products, sales techniques, and customer engagement strategies.
• Ensure SAs understand sales financing processes, policies, and best practices.
• Provide ongoing coaching and mentorship to enhance individual and team performance.
• Monitor SA performance in the field and offer actionable feedback with tailored training plans.
• Collaborate with sales leadership to streamline field training processes and develop materials.
• Observe and support SAs during live customer interactions; act as liaison with management.
• Leverage data to track training outcomes and prepare reports on effectiveness.

Skills

Training delivery

Coaching

Performance evaluation

Data analysis

Reporting

Communication

Interpersonal skills

Cross-functional

Job description

HIRING LOCATION

• AURORA

Key Responsibilities

Training Delivery and Support

• Conduct on-site training sessions for Sales Associates, focusing on Billease products, sales techniques, and customer engagement strategies.

• Ensure all SAs have a thorough understanding of sales financing processes, policies, and best practices.

• Provide ongoing coaching and mentorship to enhance individual and team performance.

Performance Evaluation

• Monitor and evaluate SA performance in the field, identifying strengths and areas for improvement.

• Provide actionable feedback and implement tailored training plans to address performance gaps.

Process Improvement

• Collaborate with the sales leadership team to streamline and improve field training processes.

• Develop training materials, tools, and resources that align with Billeases objectives and values.

Field Engagement

• Conduct 100% fieldwork to observe and support SAs during live customer interactions.

• Act as a liaison between the SAs and management to address challenges and implement solutions promptly.

Data Analysis and Reporting

• Leverage analytical skills to track training outcomes and SA performance metrics.

• Prepare and present reports on training effectiveness and recommendations for continuous improvement.

The Ideal Candidate

• 2 years of Solid Training experience

• Preferably has Sales Training experience

• Strong process orientation with the ability to implement structured training methodologies.

• Analytical and evaluation skills to assess SA performance and training impact.

• Excellent communication and interpersonal skills to motivate and engage diverse teams, particularly in their assigned areas' local language.

• Willingness and ability to work 100% in the field, traveling to various locations as required, including weekends and non-standard work hours

• Flexibility to adapt to different work conditions and team dynamics.

• Ability to coordinate effectively with cross-functional teams, including sales, operations, and training.