Field Technician- Nespresso

Philippine Vending Corporation; Pasig; Sur place; PHP 335 000 - 536 000; Plein temps

Résumé du poste

Philippine Vending Corporation is seeking a Field Technician to provide on-site technical support for Nespresso machines across client locations. You will install, service, diagnose, and repair units, ensuring peak performance and customer satisfaction.

You will handle preventive maintenance, stay updated on new Nespresso products, complete service reports, and follow company policies. A valid driver's license and willingness for field work are required.

Qualifications

• At least college or vocational level.
• NC 2 Certificate in Electrical or Electronics would be an advantage.
• 1-2 years of experience.
• Must be flexible and willing to do field work.
• With a driver's license.

Responsabilités

• Install Nespresso coffee machines at client locations.
• Diagnose and troubleshoot technical issues reported by customers.
• Stay updated on new Nespresso products and technologies to provide accurate information.
• Complete service reports and document any recommendations for improvement.
• Follow Nespresso's policies and procedures for technical support and service.
• Efficiently manage time to complete service calls and installations within specified timeframes.

Connaissances

Field work

Driver's license

Customer service

Formation

College or Vocational certificate

NC 2 Certificate in Electrical/Electronics

Outils

Electrical/electronics repair tools

Nespresso machines knowledge

Description du poste

The Field Technician is responsible for providing on-site technical support for Nespresso machines, including installation, preventive maintenance, troubleshooting, and repair. The role ensures that all machines are operating efficiently while delivering high-quality service and customer satisfaction.

Qualifications

• At least college or vocational level
• With an NC 2 Certificate in Electrical or Electronics would be an advantage
• At least 1-2 years of experience
• Must be flexible and willing to do field work.
• With a driver's license

Responsibilities

• Install Nespresso coffee machines at client locations.
• Diagnose and troubleshoot technical issues reported by customers.
• Stay updated on new Nespresso products and technologies to provide accurate information.
• Complete service reports and document any recommendations for improvement.
• Follow Nespresso's policies and procedures for technical support and service.
• Efficiently manage time to complete service calls and installations within specified timeframes.