Field Technical Support Specialist

QuadM Manpower Inc.; Ilocos Region; On-site; PHP 335,000 - 614,000; Full time

Job summary

QuadM Manpower Inc. is seeking a proactive field service technician in the Philippines to conduct preventive maintenance and inspections of vehicles, machinery, and equipment across roving locations.

The role requires troubleshooting, dealer coordination, and strong documentation skills. You will provide on-site technical support in various field locations, assist with warranties, and prepare clear service reports.

Qualifications

• Strong technical troubleshooting skills.
• Knowledge of vehicle/machinery maintenance.
• Experience in field technical support is an advantage.
• Knowledge of warranty processes.
• Good reporting and documentation skills.
• Good communication and problem-solving skills.
• Willing to travel and work on a roving assignment - REGION 1 & REGION 3.

Responsibilities

• Conduct preventive maintenance and inspection of vehicles, machinery, and equipment.
• Troubleshoot and resolve technical issues.
• Provide technical support in different field locations.
• Coordinate with dealers regarding service and technical concerns.
• Assist with warranty processes and claims.
• Prepare service reports and maintain proper documentation.
• Communicate effectively and provide solutions to technical problems.

Skills

Technical troubleshooting

Maintenance knowledge

Field technical support

Warranty processes

Reporting/documentation

Communication skills

Travel availability

Job description

QuadM Manpower Inc. is seeking a proactive field service technician in the Philippines to conduct preventive maintenance and inspections of vehicles, machinery, and equipment across roving locations.

The role requires troubleshooting, dealer coordination, and strong documentation skills. You will provide on-site technical support in various field locations, assist with warranties, and prepare clear service reports.