Field Service & Technical Support Specialist

Philchamp; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

Philchamp is seeking a field service professional in the Philippines to perform pre-sale inspections, on-site installation, maintenance, and repairs. You will prepare detailed service reports and monitoring data while coordinating with sales and technical teams to ensure customer satisfaction.

The role requires a technical degree or certification, 2+ years of experience, and willingness to travel domestically and internationally as needed.

Qualifications

• Holder of a technical degree or certification.
• 2+ years in field or similar role.
• Proficient in MS Office applications (Word, Excel).
• Strong time-management and communication skills.

Responsibilities

• Perform pre-sale product inspection and testing.
• Handle on-site installation, repair, maintenance and testing tasks.
• Generate service reports and monitoring data.
• Coordinate with sales and technical teams for smooth operations.
• Provide technical product analysis and advice to supply chain.
• Travel to areas in the Philippines and abroad as needed.

Skills

Technical aptitude

Time management

Communication skills

Handwriting legibility

Product knowledge

Education

Technical degree or certification

Tools

MS Office (Word, Excel)

Job description

Philchamp is seeking a field service professional in the Philippines to perform pre-sale inspections, on-site installation, maintenance, and repairs. You will prepare detailed service reports and monitoring data while coordinating with sales and technical teams to ensure customer satisfaction.

The role requires a technical degree or certification, 2+ years of experience, and willingness to travel domestically and internationally as needed.